Customer Service/Support

Reclamations are not something to advertise about, but on the contrary it is important to have control over processes for managing reclamations and general product support. With a support solution from i-Seven you are assured a system from a company that has vast experience in the development and implementation of reclamation and product support systems - the majority being based upon:

i-Support

Support solution for managing product support, customer reclamations and other types of customer-related tasks

These solutions are built on the following i-Seven product technologies:

xArc	Lotus Notes-based development tool from i-Seven
SWING Integrator	Office integration solution from SWING Software
i-Print	Printing solution from i-Seven

A solution can often, with advantage, be combined with one of the following:

i-Plan	Project portfolio management for managing customer-related projects
i-Sales	CRM/Sales support solution from i-Seven

We have developed Support solutions for a range of companies in various market segments, these include:

Production companies	Pharmaceutical companies
IT companies	Engineering companies
Entrepreneurial companies	Service companiesr

Exactly which product or type of solution you require depends upon your needs and current infrastructure. Contact us for further information.